Chat Spam Alert

Get to know risks instantly with smart replies

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Chat Spam Alert overview

Real-Time Spam Detection: Automatically flags spam, scams, and harassment messages as they arrive

AI-Powered Risk Scoring: Quickly identifies high-risk conversations using advanced harassment and scam probability scores

Smart Reply Templates: Empowers your agents with suggested responses, reducing handling time and improving customer satisfaction

Team-Wide Alerts: Notifies your team instantly when suspicious or high-risk messages are detected

Chat Spam Alert is the ultimate protection layer for your customer communication channels. The app reviews every incoming message in real time, automatically detecting potential spam, scams, and harassment. Using advanced AI-powered scoring, it assigns a risk level to each message, helping agents prioritize and respond effectively. What sets Chat Spam Alert apart is its built-in response templates. Instead of spending time crafting replies, your team can instantly use AI-suggested responses, speeding up resolution and maintaining professionalism. Additionally, the app sends team-wide alerts whenever suspicious patterns or scam attempts are detected, allowing you to stay ahead of risks and safeguard your business reputation. Whether you handle support tickets, live chats, or social messages, Chat Spam Alert ensures your agents stay efficient, safe, and confident — while customers receive respectful, timely responses. Why add Chat Spam Alert? Stop scams and harassment before they escalate Empower your agents with instant, smart reply options Improve customer trust and experience Keep your entire team informed of potential risks

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